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FAQ

Your Questions, Answered

 

IS IT REALLY COMPLIMENTARY TRAVEL PLANNING?

My Paradise Planner LLC and Kerried Away Destinations has chosen NOT to charge our client any fees for our professional travel services.  We ask that in order to continue to keep our services fee free to all clients, that you book the planned trip with us!

WHAT IS A VACATION/HONEYMOON QUOTE?

Please keep in mind that prices quoted are not guaranteed until deposit (for resort) or full payment (for airfare) is completed. Prices are subject to changes daily by Resorts & Airlines.  Deposits are sometimes as low as $150 a person to lock in a vacation - if you see an amazing price, lets secure it!

PASSPORT / ID REQUIREMENTS

It is the responsibility of each traveler to make sure they provide us with their name and date of birth EXACTLY as it appears on their passport or government ID (if traveling Domestic). An extra charge of $150 and above will be charged by the airlines for any changes. No airline ticket may be transferred to another person at any time.

Your passport MUST fall within the guidelines of the "6 MONTH PASSPORT VALIDITY" Rule if you plan to travel to the Caribbean. Most countries require your passport must be valid through 6 months past your return date.  If you have any further questions about the validity of your passport, please let us know. Clients are responsible for making sure their passports are valid and follow any passport rules, as well as obtaining any necessary travel documentation such as Tourist Visas, Tourist Cards, etc.

DO I NEED TRAVEL INSURANCE?

It is recommended that travel insurance is purchased for all trips. In order to receive the "Cancel For Any Reason" protection you will need to pay for the insurance with your room deposit. All questions regarding coverage must be directed to the insurance company agents themselves.

VACCINATIONS & HEALTH PRECAUTIONS

It is the clients responsibility to contact their medical provider in order to discuss what vaccinations or health preventative measures they may need to take before traveling to any foreign countries.


Due to HIPAA laws, your travel agent will not have any prior knowledge of your medical history or records, therefore it is important to discuss any travel plans with your doctor directly and not to rely on your agent to advise you of potential health risks to you. In some cases, vaccinations are not required for travel but your doctor may recommend them anyway. Your agent will always leave that decision up to you and your healthcare provider.

MULTIPLE QUOTE/CHANGE FEES - STARTING NOVEMBER 1, 2018

We understand that scheduling a Vacation is sometimes difficult.  We choose not to have planning fees for all of our clients, however we will be charging fees going forward for these two scenarios.

1.  Multiple Trip Quotes - After planning two trips that are subsequently not booked with Kerried Away Destinations, we will charge a Plan To Go Fee for any additional quotes. Our time as well as your time is valuable and we would love to continue working together! A non-refundable fee of $100 will be requested  and if the trip is booked, it will be applied 100% towards your final payment prior to traveling.

2.  Multiple Change Fees - Life happens.  Trips need to be moved.  Going forward, we will be charging a $50 non-refundable fee for every change made to the reservations after the first two changes (date change, resort change, room change only).  This does not apply to adding vacation extras on to the trip.